Error Message Displayed When Signing Into Garmin Connect

When attempting to sync or upgrade via Garmin Express, some Garmin users receive the message “There was an error synchronizing with Garmin Connect.” Most frequently, individuals who are having issues report that it happens every time they try to sync a device.

Some kind of corruption that is now present inside the Sync folder of Garmin Express is one of the most frequent causes of this problem. In this situation, manually finding the Sync folder’s location and wiping its contents should allow you to resolve the problem.

It’s also possible that this “There was an error syncing with Garmin Connect” error is a sign of a more serious systemic problem brought on by a missing application file. The majority of reports of this issue state that it started after some Garmin Express-related things were quarantined as a result of an AV scan. In this instance, a full reinstallation of Garmin Express ought to resolve the problem.

1st way: Delete the Syncing folder

It turns out that one of the most frequent causes of the “There was a problem syncing with Garmin Connect” error in the Garmin Express program is erroneous or incomplete data that is currently being stored in the Sync folder.

Some impacted users have confirmed that they were able to resolve this issue by using File Explorer to locate the Sync folder, deleting its contents, and then re-syncing afterward. To accomplish this, adhere to the directions below;

  1. In File Explorer, go to the following location:
    The following path: C:\ProgramData\Garmin\CoreService\[Unit ID]\Sync
  2. Once inside the Sync folder, use Ctrl + A to pick every file there, then use a right-click to select a file and the newly presented context menu to select Delete.
  3. Restart your computer after wiping out the contents of the Sync folder, then try to sync your Garmin device after the subsequent startup is finished.

Continue to the following possible solution below if you are still getting the “There was an error syncing with Garmin Connect” error.

2nd way: Reinstalling Garmin Express

Some impacted customers have confirmed that corrupted Garmin application files can also cause the “There was an error synchronizing with Garmin Connect” message. This problem is typically said to manifest itself when an antivirus program has accidentally quarantined some Garmin Express application-related files in the past.

PRO HINT: If the issue is with your PC, laptop, or notebook, use Restoro Repair to check the repositories and replace corrupt and missing data. When system corruption is the cause of the problem, this usually solves it. Download Restoro by clicking this link.

In this situation, uninstalling the current Garmin Express version, installing the most recent version from scratch, and then redeploying the synchronization process should resolve the problem.

A detailed explanation of how to do it is provided below:

  1. Make sure Garmin Express is closed and that no related background processes are still active if you dont have garmin express download it for your use via
  2. Remove the Garmin cable from the computer.
  3. To bring up the Run dialogue box, press the Windows key + R. In order to open the Programs and Features menu, type “appwiz.cpl” next.
  4. Locate Garmin Express by scrolling down the list of installed programs once you’ve entered the Programs and Features menu.
  5. After completing the uninstallation process, restart your computer by following the on-screen instructions.
  6. Open your default browser and go to the Garmin Express official download page after the subsequent startup is finished.
  7. To download the most recent version, click Download for Windows when you land on the right page.
  8. Double-click on GarminExpress.exe after the download is finished, then follow the on-screen instructions to reinstall the most recent version of Garmin Express.
  9. Try syncing again after the installation is finished to check if the “There was an error synchronizing with Garmin Connect” error has been resolved.

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